Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 3600 Coors Blvd NW A-800, Albuquerque, New Mexico, 87120, US
Telephone: (505) 836-6865
Price range: $
Rating: 3.80

Mexican restaurant, Caterer, Fast food restaurant

Location: 3600 Coors Blvd NW A-800, Albuquerque, NM 87120, United States
Phone: (505) 836-6865
Price: $

Opening hours

Sunday: 10:45 am-11 pm
Monday: 10:45 am-11 pm
Tuesday: 10:45 am-11 pm
Wednesday: 10:45 am-11 pm
Thursday: 10:45 am-11 pm
Friday: 10:45 am-11 pm
Saturday: 10:45 am-11 pm

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Reviews

My wife and I got a burrito and bowl.
The food in general was good and tasted fresh.
The issue I had was that the cardboard bowl got soaked through and ripped the bottom of the paper bag.
Luckily, it was it was being picked up off the car floor, so it only fell a couple inches and didn't spill.
Use containers and bags suitable for what you are serving! Also, some staff seemed impatient and were not very friendly. Just a couple weeks later and had two more bad experiences today.
The bowl was missing the fajitas and my burrito was put together so poorly that I ended up just having to dump it in a bowl.

Owner response

Thanks for sharing your feedback.
Reach out to us here: https://www.chipotle.com/contact-us so we can help.

For the most part I like this location, but they get so busy that they don't seem to have time to clean the lobby much.
It seems like they get big rushes of people and the area where food is starts to look very messy and sloppy.
Other than that I've never had bad food, it's just the restaurant itself could be a little cleaner as far as tables when you go to sit down.
I experienced that last night, it was late at night, and I think they had a whole bunch of young teenagers there that made a big mess.
But then they had a rush, so there wasn't really anybody to take care of the lobby I suppose.
This doesn't deter me going to this location, partly because it's the only location close to me lol

This used to be the better location option.
However, that is not the case anymore.
The last couple times we have been here the orders have been wrong and this is after we were forced to order online and wait for the food outside.
I have complained and there has been no improvement, it just keeps getting worse.
The employees are miserable and have zero customer service skills.

Reservations