Pizza restaurant
When I order food and am told it will be about 15 minutes then I will give them 20.But when 30 minutes have passed and they make excuses for not having my order complete that is when I start wondering.I ordered a small cheese, large stuffed crust sausage and garlic bread.They said that the cheese pizza needed to be done.Meanwhile 20 minutes after my order was put in they just started the med.Pizza.Excuse #1 the oven was moving slow.Funny how everyone else's food was able to be made nd either delivered or picked up.Excuse #2 we are very busy.Sorry, I think that is the laziest excuse ever.One girl told the young man, "give her a drink", when he asked me I sid no, I just want my food.After 30 minutes of watching orders get made and I still did not have mine I asked how much longer.I was told about 5 more minutes.I then requested a full refund.They young man handed me a receipt and said if you don't get it within 3 business days then I can call the Papa John's main office.All I have to say is, "I better get my money with no effort on my end".Never again.
Owner response
Your review is extremely valuable and I want to make the right adjustments so our company can provide you with 5 star service and earn your 5 star review on your next order.Do you mind emailing me with your experience so I can contact you and make it up to you? My email is: op@merchantprojects.com
Took over 90 minutes to get two pizzas.We tried calling to cancel, but nobody answered.Can’t cancel online.Room temperature pizza arrived after we already started making food.Disappointing.Unfortunately there’s no way to talk to a real person to try to make things right …
Pizza was great! Fresh hot! Ordered 12 wings and they where charred.Honey chipotle.The sauce taste nasty.I called and let them know.They replaced my order with great customer service.Thank you Papa Johns hope my new wings are better.
Sushi restaurant
Petroglyph Plaza, 8201 Golf Course Rd NW B2, Albuquerque, NM 87120, United States
Chinese restaurant
6001 Winter Haven Rd NW Suite E, Albuquerque, NM 87120, United States
Hamburger restaurant
5600 Coors Blvd NW Ste C3, Albuquerque, NM 87120, United States
Asian fusion restaurant
5400 Sevilla Ave NW, Albuquerque, NM 87120, United States
Mexican restaurant
2810 Coors Blvd NW, Albuquerque, NM 87120, United States
Italian restaurant
3301 Coors Blvd NW d, Albuquerque, NM 87120, United States
Mexican restaurant
3600 Coors Blvd NW A-800, Albuquerque, NM 87120, United States
Japanese restaurant
6241 Riverside Plaza Ln suite c-1, Albuquerque, NM 87120, United States
Vietnamese restaurant
3250 Coors Blvd NW suite H, Albuquerque, NM 87120, United States
Buffet restaurant
2701 Coors Blvd NW, Albuquerque, NM 87120, United States
American restaurant
5700 Redlands Rd NW, Albuquerque, NM 87120, United States