European restaurant, French restaurant, Restaurant, Spanish restaurant
The Broadmoor is in its own class, delivering an experience above 5-Stars.The staff are genuinely helpful, here to make your stay an experience you will fondly remember. Pet friendly.Original historic photos and paintings of the Western Art Collection.The restaurants are also top-notch.We tried Ristorante del Lago and Summit for dinner along with Lake Terrace Dining Room for the buffet breakfast.
First let me say, the staff and atmosphere of the restaurant was great! Polite, attentive, and made sure we were comfortable.Knowing this is the top rated restaurant in the city, 5 star and 5 diamond awards, is based on ambiance and service.The food...sad to say, a disappointment.I've tried other Broadmoor restaurants and have loved the Tavern and especially Ristorante Del Lago, and flavor was no disappointment especially at Del Lago...but Penrose Room lacked that one thing in the food it desperately needs...FLAVOR! Some parts of the meal were ok, the palate cleansers were pretty good, but literally the only part of the meal that I was actually surprised on and enjoyed, was the desert.I got the chocolate themed dessert, that was pretty good. Sad to say the service isn't what we would ever return for, if the food was where it needed to be, then more than likely I'd be more than happy to come back, but it wasn't, and I won't.For a $300 bill I expected much more than just mediocre food.I can only imagine why this would explain why there was only a few tables in the restaurant on a Friday night instead of being packed with guests. I had saved money to take my fiance here for her birthday expecting to be wowed rather than walking away feeling disappointed and as if my money was wasted...
This is, by far, the best restaurant I’ve ever had the pleasure of dining at.The customer service is beyond outstanding.When you are seated, your wait staff already knows your name and they address you by your name the rest of the evening.Every time something is put on the table, it is explained to you with a courteous attitude.The food tastes amazing and there is a great attention to detail when presenting food to you.Everything here is a “show” for the customer.I feel like dining here was worth every single penny.
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