Sandwich shop, American restaurant, Takeout restaurant, Restaurant
What a joke… walked in at 9:20 when this place supposedly closes at 10.The guy at the front counter asked if I have a pick up order.I replied no and that I’d like to place one.“I’m not taking anymore orders tonight” was the response I received back.Well then why is the door open and the open sign on? Seems just a tad bit misleading.Penn Station is a shell of what it used to be.If you can’t properly staff your store and stay open for the publicly posted hours, then change the hours to something that is more manageable.The absolute bare minimum.
My wife stopped by and picked up dinner two Philly cheese steak with extra meat, onions, green peppers, and mushrooms with mayo lettuce and tomatoes and they put nothing on it and the fries tasted like burned grease and you can see by the pictures what you get for the price of a couple steak dinners, would never recommend them to anyone the meal was disgusting..
Owner response
Thank you for your feedback.If you have a moment, please tell us more about your visit by writing us here: www.penn-station.com/contact.php.Thank you.
Place was filthy ONLY 3 Teens Working and all looked like unmade beds without anything covering their hair which they all had ALOT OF, I ordered a reg Philly and cheese light onion add mayo a regular chicken parm med fry and 2 soft drinks $33, The fries were soggy under cooked ,The steak had no mayo and so much seasoning on it when I took a bite I coughed and choked immediately asked to be remade of all the times I've ate at other locations it NEVER HAD SPICES OR TASTED AWFUL after standing there 15 minutes someone finally came upfront because all were in the back, I began to explain asking for it to be remade they stared at me dumbfounded snatched the sandwich and made it the same way even tho I asked for none of whatever spice they put on it.I gave up and threw it away.I've been to several locations this is one That I WILL NEVER RETURN TO! Poor Service Dirty dining area and awful food
Owner response
Would you mind providing us a few more details on our online form at www.penn-station.com/contact.php so we can send your message to the proper store owners for you? Thank you.
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