Papa Johns Pizza

Name: Papa Johns Pizza
Address: 5709 Bardstown Rd, Louisville, Kentucky, 40291, US
Telephone: (502) 231-1111
Price range: $
Rating: 4.00

Pizza restaurant

Location: 5709 Bardstown Rd, Louisville, KY 40291, United States
Phone: (502) 231-1111
Price: $

Opening hours

Sunday: 11 am-12 am
Monday: 9:30 am-12 am
Tuesday: 9:30 am-12 am
Wednesday: 9:30 am-12 am
Thursday: 9:30 am-12 am
Friday: 9:30 am-1 am
Saturday: 9:30 am-1 am

Delivery

Sunday: 11 am-11 pm
Monday: 10 am-11 pm
Tuesday: 10 am-11 pm
Wednesday: 10 am-11 pm
Thursday: 10 am-11 pm
Friday: 10 am-12 am
Saturday: 10 am-12 am

Takeout

Sunday: 11 am-11 pm
Monday: 10 am-11 pm
Tuesday: 10 am-11 pm
Wednesday: 10 am-11 pm
Thursday: 10 am-11 pm
Friday: 10 am-12 am
Saturday: 10 am-12 am

Food & drink

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Pizza

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Reviews

I recently ordered from Papa John’s in Fern Creek.
I ordered one medium pizza and one garlic butter breadsticks.
Upon receiving my order I opened up the breadstick and it lacked any butter or Parmesan garlic.
I called the store and the manager wanted to give me a credit but I didn’t want a credit I wanted my food with the quality that I have come to expect.
The manger had an issue from the start sending me back my food but he did.
The driver showed up and said he needed to see the old product because his manager said that he needed to check it and as the manager had said it would be awhile, I ate 2 of the 10 breadsticks because I was hungry and didn’t know when they would show back up.
The driver refused to give me the new food as the manager said the food was fine, and that I ate some.
I then drove to the store personally to handle the issue with manager, at which time he refused to take care of my issue and frankly was in some kind of pissing match with me the customer.
I left without the quality of food that I have came to expect.
I then called back again for the third time to get the main manager email or number and he refused to take my call by telling employees to tell me he was in bathroom.
According to papa John’s pledge they will take care of any food for being light on topping or quality issues.
This was not done, and frankly I was insulted in an attempt to make me look like a thief of food.
The attached pictures are below and this manager should never, and I mean never be in the role of management.
Later that night I went to the store to try and get the managers number when this guy wasn’t around and the young man working at that time was willing to take care of me.
In addition, on this day I spent over 100 dollars in food from two different stores because, I bought some guys that did some work for me pizza for their shop and yet I got treated this way at my local store.