Cafe, Bakery, Breakfast restaurant, Caterer, Coffee shop, Delivery service, Takeout restaurant, Salad shop, Sandwich shop, Soup restaurant
Ordered lunch through app and walked in to grab and go and didn’t realize they messed up my order (missed the main ingredient chicken on salad) till I noticed when I already had arrived to my destination.Had to go back to store to be in line waiting while three of their employees standing in the kitchen line acknowledged me standing there and didn’t do anything because one was eating and stuffing there face with food while on the line, another one with head phones in ear and on there phone and the last employee talking to them till he figured to help me.Asked for manager and he was apologizing for everything.I’m in customer service for a big company so I know how it is when it’s down time but they should know better.
Don't come to this Panera bread on a Saturday! Out of everything, takes 20 minutes to get through the drive thru and the lobby closes an hour early so you can't even go in, and they still get your order wrong.Been disappointed three times now.
I ordered food from this location on Tuesday 2-27-2024 around noon.There were two cars in the drive thru.I sat for 30 minutes to get my food, I almost drove off and wish I would have.I was thinking if this un-organized wait is any inkling of how they handle their food, I may be in for a ride and boy was I correct.Late Tuesday night, I wasn’t feeling well.I hadn’t eaten really anything except Panera bread in the past 24 hours so I know that this place got me sick.By Wednesday night after puking 9 times I went to the emergency room.Because I was so sick, I was admitted into the hospital that night, they kept me Thursday then was released on Friday afternoon.My diagnosis was food poisoning.If you want to be stuck with hospital bills and your life turned upside down for a few days.Eat at this location.I ate the pick two - home style chicken soup and the southwestern chicken melt.I told a friend that I got sick from Panera Bread and they said omg was it the one by I25 and Jefferson.I said yes.So this has been going on for a while and management needs to be held accountable or the health department needs to make a visit to this location.Needless to say I will be contacting other local health entities so other unsuspecting customers won’t endure what I had to endure this past week.
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