Panera Bread

I am a regular customer of this brand, Well, this is my first time in the Bronx and this is a very bad place.
Look, they saved so much, everything here must be avocado.
In fact, there is not even a letter here, but nothing to save on everything and This food is cold.
It shouldn't be like this, it should be hotter.
I don't recommend this point 😡👎🏿

I like Panera bread and love my unlimited sip club subscription which gives you a free drink every 2hrs for $11.99 per month.
That being said food is hit or miss.
The Mall at Bay Plaza in the Bronx was insanely busy yesterday.
Because of this the tables were dirty, the staff were stressed and the food was not great.

This location was clean.
The atmosphere once inside felt friendly, welcoming, and inviting.
The staff were smiling and making jokes it seemed like a very good work environment.
However this is a place where you need to check your receipt to make sure they don’t charge you for something you did not order. Pros: I got the chocolate croissant.
It was amazing and I would definitely come back for another one.
The outside was flaky and buttery with a chocolate drizzle, and the inside had so many layers and the chocolate was really gooey and sweet. Cons: There was no prompting by the employee that took my order (which I believe was the manager in a light blue collared shirt) so if this is your first time at a Panera you’re probably not gonna get what you’re expecting if you don’t know the menu and how to order. I ordered a blueberry bagel with cream cheese.
I received a sliced cold blueberry bagel with a side container of cream cheese and no utensils. I was expecting a toasted bagel with cream cheese already on it, so that was a letdown.
At the very least a knife or something to spread it with.
There was no utensils by the napkins or the coffee machine. ALSO, I had to ask for my receipt the manager was going to throw it away.
I wish I had looked at it in the store because they charged me for a blueberry muffin instead of a blueberry bagel (that’s $4 vs $2).