Colombian restaurant, Family restaurant
The picture is from after I started eating, but it was plated beautifully, was delicious.The music is quite loud so try not to sit next to the speakers. Service was great just a little hiccup where we were charged and given the wrong receipt for a different table.Other than that it's great and I recommend going there, all the food was great and nothing was too sweet or salty only just right!
Owner response
Thanks for visiting us, we hope to serve you soon again
From the moment we entered the restaurant, the staff seemed disinterested and inattentive.It took an excessive amount of time for them to acknowledge our presence, and even then, they appeared rushed and uninterested in providing a pleasant dining experience.As you can see in the picture they brought all our food and we had no utensils or napkins on the table.By the time we got utensils the food was cold! The food wasn’t that great anyway. To make matters worse, upon receiving our bill, I was shocked to see that a 20% gratuity charge had been automatically added.While I understand the importance of tipping, it is highly unprofessional and unappreciated to impose such a steep gratuity without consulting the customer.This practice left me feeling coerced and taken advantage of, especially considering the poor service we received. Overall, my experience was extremely disappointing.The combination of subpar service and the imposition of a significant gratuity charge without consent left me feeling unsatisfied and disheartened.I would strongly advise potential diners to consider other establishments that prioritize customer service and fair pricing.
Owner response
We’re working diligently to further improve our customer’s experience.
Service was amazing from the moment I walked in.My server Sneider was so kind and attentive.Food was nicely seasoned.Everything was great.First time coming and won’t be the last.
Owner response
Awesome to hear that you’re always welcome to experience our gastronomy and service
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