Panda Express

This wasn't my favorite visit, I've had better.
I agree with the other reviewers that the girls working here could use some customer service training and etiquette.
Also, the last couple of times I came to this location, I noticed that the food was lukewarm.
It seemed like the staff was struggling a bit to keep up with orders, even though there weren't a lot of customers.
I have a feeling that this location is going downhill.
The portions were good size though, I'll give them that at least.

I went over to panda off of la Orillia and Coors, I ordered 2 three plate meals and a kids meal.
When paying I was told it was going to be a minute on fried rice and to please pull forward.
Having my toddler in the car we waited for over 20 minutes.
I finally got my son out and we waited for another 10 minutes inside.
I saw a couple of workers behind the counter actually working but there definitely was no organization or manager presence.
There was a long line of customers that weren't being talked to or taken care of, even a hi sir we will be right with you goes a long way.
I finally got my food, packed my kid back in the car and proceeded to go home.
I didn't check to see if the order was right.
Big mistake, I was missing 2 entrees and my kids apple juice and his mixed greens side .
I do enjoy eating at Panda Express but the la Orillia and Coors location customer service was definitely below company standards.
I will definitely be back to panda express but probably not to this specific location.

I just ordered take out form this location and asked for a two item entree with double orange chicken.
After ordering I noticed that fresh chicken was coming up.
I asked the employee (Laina) for the fresh chicken and she audibly sighed.
I watched her as she transferred the old chicken to the pan of fresh chicken and she separated the older chicken.
She then proceeds to pour my to go order and STILL scoops up the older chicken and mixes it with the fresh chicken.
When I told her I wanted all fresh she said she “had to mix it like that” Absolutely absurd.
She rambled on about food cost and having to throw away food because they are slow at this location.
Well.
Now I understand why.
They will be one customer slower because I’m not going back.
Half of my food was so cold I couldn’t eat it.
I tried to call the manager but he told this same employee to tell me he was busy and they could call me back.
No thank you.
I’m good.
Terrible that a customer can’t ask for fresh food and when you do, they ignore your request.
Horrible customer service.