Chinese restaurant, Asian restaurant, Restaurant
Really good food, stuff was friendly considering it was my first time at a panda express.Food tasted amazing and was a fair price.9/10
The customer service was amazing.The older gentleman was patient and really wanting to know what order you had so he got it right.And the lady in the front who was giving me my order, was way too polite, and felt like I was in a restaurant, and not a just fast food place.I was also late to pick up my order, but the food was still warm, hot and fresh and tasted amazing
Well, after reading a few previous reviews, my experience might be able to convince customers to be very cautious visiting this location.I visit this panda express several times recently, and was introduced with great customer, service, and food that was extraordinary..you can tell from my previous experiences.The food was made with love as well as the customer service.However, one week ago, these experiences came all to an end.I purchased food once again and this time, they gave me an experience that I hope no customer will ever encounter.As my family prepared ourselves to for the meal, we discovered that our whole entire meals all raw meat.You could find animals in the wild with meat on their bones done better than this cook did.This location could’ve nearly did some serious damage to my family and I.I returned the food to this location to only here apologies and fake sorrow.The reason why this came across in such a terrible way, is the manager had the nerve to apologize but not refund the money.Clearly, with her own two eyes, she was able to see the raw meat in each plate.Normally I would never ask for a refund.However, when every order was cooked with raw meat, a refund is definitely necessary.So as a usual, manipulative, tactic that these restaurant locations use, they remade the food and acted like they felt so sorry about it.you see if workers and managers really care, this food would’ve never made it to the main line.Not to mention a double zero star goes out to the cook for his lack of ability to even care or check it.I witnessed elderly couples coming in after I return with the food.And thank God it was me that had this experience and not the next several customers that came in after I did.It goes to show you, that people could care less about the safety, the service and care of the customers .So my advice to any customer visiting this location, be very aware of your food that you buy and double check it..especially the steak that is located on the very left of the main line.Me being in the food industry for years hopefully taught this location of lesson on how to treat people because they clearly don’t have it together.It’s a trend that’s going on with this manager at this location.Anyone who is refusing refunds of the customer and concerns of safety doesn’t deserve any star from me as a previous worker who strive to help customers in the past in the food industry.
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