Italian restaurant, Brunch restaurant, Cocktail bar
Food & drink
Vibe
Bar
By owner
Street View
Menu 1
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Menu 5
This is a hidden gem.We came into town and decided to eat at this restaurant in the hotel we were staying at.It is as good as any standalone place.The waiter (Marc) was very nice and did a great job.We ordered mussels as an appetizer which were delicious.We had clams and shrimp scampi and also seafood manicotti.Both were delicious.Because it is in a hotel I think people pass by, but it is worth it and you get your food quickly.
Owner response
Thank you Aaron! We're so happy to hear your experience was one to remember.
I love how creative Pacci is and the animal friendly dining feature creates an amazing option for pet parents. Bartenders are always nice and the secret garden is my happy place.
Starting out with ordering drinks my friend ordered a Negroni and the waiter asked if it was on the drink menu.It wasn’t so she just ordered a bottle of wine.We thought maybe they didn’t have Aperol or Campari.They did.So they were fully able to make it.I ordered a cosmo and he said the same thing to me.I had to explain the drink to him in order for him to write it down.There was a little bit of a language barrier with the waiter and I don’t blame him at all for any of these things.But I feel like further training might be required for staff.We ordered the burrata and focaccia and a Caesar salad they were all delicious.We go to order entrees and they’re out of the carbonara and the seafood manicotti and we were really looking forward to those dishes and it should have been communicated at the start what they were out of.Also to be out of three dishes on a Friday night at 7pm is a bit weird to me.My friend who wanted the carbonara ended up getting the short rib Marsala which is pictured below and it was not good at all.They were just small chopped up pieces of short rib and not a lot of it.I’ve honestly had better hamburger helper.I got the Chicken Parmesan and I think that was the best thing we ordered it was super delicious the breading was amazing.The bolognese was in my opinion missing a lot of flavor.The risotto was mushy and flavorless.We added copious amounts of salt and it was still just eh.The Brussels sprouts were fine.Could’ve used more seasoning.Seasonal ravioli was fine.It was a butternut squash I believe.Overall not worth the $400 spent.I can’t believe we spent that much on what we got.I’ve been in the restaurant industry over 10 years and I’m just greatly disappointed with our experience.We looked at reviews before booking our reservation and cannot believe that this was a 4 star place.
Owner response
We are incredibly sorry for your experience and sincerely apologize for not getting the quality you deserve.We hope we can make this up to you in the future and will share this feedback with our staff.
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