Chinese restaurant, Fast food restaurant
The staff was very helpful and friendly. The food was excellent. We got Curry Chicken, General Tso's, Egg rolls and Shrimp Puffs.
Extremely Exalent! Thank you! Egg rolls, shrimp puffs, General tso's chicken w/rice, Curry chicken w/rice.
"You didn't order from back there, get out my line." ? I ordered here since I was a kid -- (yes, a kid who loved the chicken tenders from here, and here only!) and it's never been this awful.Today we (my mother and I) ordered at the drive-thru, and when met at the window, we received a total for the wrong order.We corrected the cashier, saying it was the wrong order and explained it was something else, but she proceeded to offer another wrong order.No big deal at this point, maybe someone drove out of line.After correcting her again, she told us to "get out (her) line." There was no "let me check the system first," or, "maybe I got something wrong," no, YOU took our order.We didn't understand how she missed a whole order of: - red beans and rice - large strawberry soda - chicken tenders and combination rice - broccoli and beef - 6 piece wings And caught none of it? And jumped to such a nasty attitude and closed the window in our face. The rating is still above 2 stars for the sole purpose the food is good, and worth the price.Sure, it has had some price ups over the years, but the quality is still there. She did also apologize, but I'm still...not satisfied with the customer service.Other servers/cashiers have had awful attitudes as if we're taking food out of THEIR kitchen.It's been a problem for years now.Maybe you're missing something or need a straw, and you'll get what you want, but a scrunched face and an eye roll with it (for free of charge.) Fortunately, a kind man did step in for us this time. I'd suggest making sure you get your receipt, and to go inside the place if you can to order.The drive thru should probably be your last option.I'm willing to give this location a chance again, but I might as well go to the one by my house literally 5 minutes away at this point. The nostalgia is strong and we're willing to drive a few more minutes to this location, but --- good food won't redeem bad service.
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