Fast food restaurant, American restaurant, Caterer, Fried chicken takeaway, Takeout restaurant
This location has some really nice containers that your order will be in.That shade of yellow is nice.My chicken was cold and the sides looked possessed.The roll was soft.
Owner response
Oh no, sounds like your chicken experience didn't quite hit the spot! We're all about serving up hot, delicious meals, so we're sorry to hear yours wasn't up to par.We'd love to make things right, so please share your experience with us at https://goldenchick.com/contact/.We appreciate your feedback on our packaging too!
I was supposed to receive 9 pieces of chicken.I only received 8 pieces.I had to wait 7 minutes to place my order due to cashier standing around talking to her co-worker.She was dark- skinned with braids she had a nasty attitude.Her manager a Hispanic lady made excuses for her.
Owner response
We're sorry about this, Alesha.We take your feedback seriously and want to make things right.Please reach out to us at https://goldenchick.com/contact/ so we can address this issue.We're committed to providing excellent service and delicious chicken, and we hope to have the chance to serve you better in the future.
I came and ordered food on my lunch break and my order was messed up by the day shift cook.Called and informed them that my order had been made wrong, they advised to come any time to make up for the loss.My chicken was double dipped to fry and it made it extra hard and crispy to the point you couldn’t even taste the chicken meat and was drenched in seasoning (asked for lite seasoning).Came back during night shift and the manager Leshia Miles wouldn’t correct the complaint because it didn’t happen during her shift.I wasted my time on 2 different occasions when it could’ve simply been handled.Some people don’t care if they lose a good loyal customer at all!
Owner response
Tasha, we are so sorry to hear your experience was not up to Golden Chick standard! We would like to make it up to you - please fill out our comment form so we can get in touch: https://goldenchick.com/contact/ Thank you!
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