Restaurant, Takeout restaurant, Pasta shop, Salad shop, Soup restaurant
Will never eat here again.Found the nastiest chunk of hair in my dinner this evening.You only see the one spit back into the bowl, the rest I spat into the trash🤢 the quality of the food was terrible.Pictured is supposed to be mac & cheese, But it is Mac sprinkled with cheese, and that’s it.no cheesiness.Quality of this place has gone was down.
My teenage son went to N&C by himself and ordered Linguine and Tofu. The Tofu was cold. He asked the CSR if this was normal. He was told no. So he ordered some pasta and sauce. At first he was not given a refund, probably did not know what to do. After a conversation with the manager we were given a refund with no hassle. Customer Service is the foundation of any service industry. The Manager did a good job.Thanks, Team Self
I ordered the pad Thai, 3 cheese tortellini, and the Caesar side salad through doordash.1.The salad was not in the bag and 2.There was a hair in the pad Thai.I am very disappointed in this because this pasta is not cheap and I can only eat half of it even though I really don’t want to eat anything after the hair.
Owner response
Hi Marietta, your concerns are important to us and we are escalating your comments internally.Food safety is of the utmost importance to us and we are looking into this with our Charlotte store.This certainly is not the experience we want our guests to have nor the impression that we want to leave with you.We would like to connect with you offline; could you please reach out to us here: https://noodles-web.app.link/e/Zb9NVoWwrpb
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