Vietnamese restaurant, Pho restaurant, Salad shop, Sandwich shop
BEWARE!!! From the moment you walk in the door you feel like no one cares.Cashier/“server” is on her phone and doesn't care about even talking or recommending much to customers maybe bc there is an AUTOMATIC 18% added charge to your bill for gratuity.We are humble people that love every food and I have never complained but we got the SADDEST SMALLEST Banh Mi that cost 9 dollars.(Roughly 3-4 inches long) 💸 also, I got a combination pho and the broth tasted extremely diluted and the meat was old.We could hear the microwave going at all times since this food is just reheated.To top it all, we tried the $5 for one pork BAO BUN that tasted as if it was made in 60s and brought back to haunt the good people of ABQ.Comes wrapped in plastic and served reheated straight from the microwave (see the picture with the old meat and boiled pepperoni on it). I have never left bad reviews before but after this experience, I’m making people from this town aware of this place unless you really want to be sad and disappointed and feel ripped off.(60$ for that, which we happily would’ve paid for good food).
Owner response
We apologize for your experience today. Regarding the automatic 18%, I assure you we do not have that added ever and it is never in our policy to do so..if you paid with a credit card, we always have a tip screen pop up where we highly encourage customers to place a tip if they desire, if you feel like this charge was inaccurate please come back and show us your receipt or order number, and I can happily reverse the tip charge for you if that is not something you desired. Regarding food sizes, we assure that our sandwiches, are, at smallest 6 inches and can happily replace it if you felt as if you were given the wrong size.I can measure it for you prior to disposing of it. As for food, we make fresh broth that requires 24 hours to boil daily and I assure you of this procedure.However, I’m more than happy to offer you a discount on your next try if you would ever like to try us again.
First time coming here and the lady taking the orders is not friendly and will not suggest or tell you anything about the dishes.You order your food sit down and nobody checks up on you.Pho was good and good portion for the price.Was not a fan of the Bao bun.Food was ready in 15min.
I got the Korean BBQ banh mi.It was good.The raspberry ice tea is great.I want to return and try the Lemongrass tofu banh mi.
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