LAUREL COURT RESTAURANT

The cheese was moldy! I am a vegetarian and my partner is not, and we ordered a pasta dish, one with meat and one without.
Both came without meat and instead one had cheese and one did not.
We decided to ask for extra cheese rather than asking for it to be remade with the meat on my partner’s dish, and the parmesean they brought out had MOLD on it. The servers also tried to take away our appetizer too soon (we were halfway through the brussel sprouts and they already tried to take it away), and the pasta itself was runny and had frozen peas which was not listed in the ingredients on the menu. While we were seated, we watched a waiter clean the table with a dry, used towel, not replace the plate mat, and place the new silverware directly on the used table mat.
The table itself where we were seated was extremely sticky. They also charge an automatic 20% gratuity, even for just 2 people.
Given the order was wrong, we were rushed, and the food literally had mold on it I have never been more disappointed in an overpriced meal. I added a photo of the moldy cheese.
I know the mold spot is small, but as a microbiologist, I think it’s important for people to know, by the time it’s visible, the entire package cannot be salvaged. Edit: We had a breakfast credit so we had to come back for breakfast and it was just as bad! I added a photo, and yes that is $7 worth of potatoes! I am Irish, so I’ve never not wanted to finish a serving of potatoes.
They've accomplished the impossible! My partner’s sausage had frozen goo on it.
I added a photo of his sunny side up egg breakfast, as served.
$25? Yikes! Took forever for the food to come out and the avocado was hard and brown.
At least the table wasn’t AS sticky! Oh and they charged us an extra $40 for drinks we didn’t order separately after we left dinner.
No idea how that happened.
Luckily the front desk cleared those but I’ve literally never had a hotel charge for drinks I didn’t even order??

The way they cook their potatoes is interesting but I am not a fan. Their cheeseburger is surprisingly very yummy! The broth of the clams is also good. The panna cotta does not taste like panna cotta but instead tastes like yogurt. For breakfast I recommend the Fairmont Classic and Eggs Benedict. The pastries are also decent.

A very nice place to have breakfast.
Peaceful ambience, a beautiful dining room, and good food, however the service had me wishing for more.
Never offered drinks and when we finally flagged down our waiter after several attempts, we waited for a drink that never came.
I was wondering if the cups were for water, but water was never poured.
Very thankful our food came and we could enjoy a very nicely made breakfast, however even asking for the check was a struggle.
I understand allowing your patrons to have a peaceful meal, but disappearing until you have them requesting a check from several staff is a bit much.
However, the maitre d was very polite and entertained us while we waited a couple moments for seats.
We had a wonderful time at the Fairmont; the overall experience is what's saving this from a 3/5 review.