Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant
Food & drink
Vibe
Comfort food
Slider
Burger
French fries
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
I wanted a Krystal burger but this was not it.It was so soggy and the meat practically fell apart not a good pick.The Spicy Chicken wasn't bad but it was mostly breading to make it bigger and it tasted old.
Owner response
Courtney, this is not alright with us! We are so sorry your food was not up to our standards.We would greatly appreciate the chance to try and make this right.Please contact us at https://www.krystal.com/contact-us/.
The only thing that I really found wrong was my drink.I ordered a sweet tea and I love a good sweet tea but this one was so sweet it tasted sour.It was way too sweet.I had someone else try it and their opinion was the same.But the food was very hot and fresh.I have to say that the Junkyard fries are my favorite.I hope they bring back the bowl of chili also.
Owner response
Glad to hear we earned 4 stars! If there is anything we can do to improve your next visit, let us know at https://www.krystal.com/contact-us/.
Horrible customer service.They don't pay attention to small details as simple as no ice in a drink.Drive-thru workers are either playing around or have an attitude with their life.Each time I come here, they keep telling me to speak up.I go to plenty of drive-thru spots and I don't have this problem.So why am I having to "speak louder" at this restaurant only? Oh yeah...this location is not 24 hours nor is it open later than 12am.
Owner response
We're truly sorry to hear about your experience.At Krystal, we strive to provide top-notch service and attention to detail.We appreciate your feedback and will use it to improve.We'd love to hear more about your experience and how we can make it right.Please reach out to us at https://www.krystal.com/contact-us/.Thank you.
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