Seafood restaurant, American restaurant, Family restaurant, Fast food restaurant, Fish & chips restaurant
Food & drink
Chicken fingers
Tempura
By owner
Street View
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I haven't been to a Captain D's for a while and wanted to stop for today's lunch....then when I picked up my mobile app order, I realized why I haven't been to a Captain D's for a while, just look at the quality and quantity of the clam strips....and am I supposed to blame myself for paying $4.69 for it? The 3-piece catfish plate was alright, although fish pieces were smaller.... I am wondering if I can get the money back for the stupid clam strips....I feel I got ripped off.....
Owner response
We're sorry to hear about your recent experience with our clam strips.At Captain D's, we strive to provide delicious, quality seafood at an affordable price.We appreciate your feedback and will use it to improve our offerings.If you'd like to discuss this further, please reach out to us at https://www.captainds.com/contact-us/.Thank you for bringing this to our attention.
What I ordered versus what I got.No explanation needed.The place wasn’t even that busy! I literally had to go back from heading to work to get the correct food I ordered.Very aggravated now!
Owner response
We're truly sorry to hear about your recent experience.It's important to us that our guests receive the correct order every time.We'd appreciate the opportunity to learn more about this situation and make things right.Please reach out to us at https://www.captainds.com/contact-us/.Thank you.
We had a great meal 😋 good service, and clean establishment.👌 thanks.Great deals
Owner response
Keeping our establishment clean and providing great deals is part of our commitment to you.Thanks for the high seas praise!
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