Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant
Food & drink
Vibe
Comfort food
Slider
Burger
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Manager on duty today paid no attention to me what so ever I waited at the counter for someone to take my order for a reasonable about of time.After she look at me and just didn't make a attempt to take my order or say we will be there shortly I decided to leave.The odor that was coming from the kitchen made me won't to vomit that mean and the other customer decided to leave
Owner response
Hi Dewayne, we're sorry to hear about your recent experience.It’s important to us that every guest receives prompt and courteous service, and we're sorry we missed the mark this time.We appreciate your feedback and will address this with our team.For further assistance, please visit https://www.krystal.com/contact-us/.We hope you'll give us another chance in the future.
Ordered this for pickup for dinner, two combos, and ordered without onions and mustard, open my food and plain as day there is mustard and onion..the meat is soggy, and buns are too.I would not recommend, and definitely not for the price.
Owner response
Alexis, this is not alright with us! We're so sorry for this experience.Can you connect with us at https://www.krystal.com/contact-us/ when you have a moment? We'd like to get a few more details as we want to address this with the Savannah team and make things right.
If I could give this place a zero, I would.They had no sense of urgency, and I could not understand for the life of me why was the wait so long.There were hardly any customers, and someone came in, and they just started chit chatting like there were no customers.The place was very rundown, and the burgers were very soggy for some reason. Their Corporate office needs to do some serious training and development.
Owner response
We're sorry we fell short of a great time.Our team would like to look into this if you can share more details here: https://www.krystal.com/contact-us/.
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