Fast food restaurant, Hamburger restaurant, Takeout restaurant
I donât know how this place is open.I donât know what is on my âburgerâ, but it looks like Spam.They only have 3 people working today during the lunch hour.I couldnât finish the sandwich, so I feel like I paid $5.89 for a tea.
Owner response
Thank you so much for bringing this into our attention.Please know we take your feedback seriously and will be following up with the Cordova Krystal location.Rest assured that we'll pass your message along to our team.
Went to get food sit in the drive-through for 30 minutes no one never came to the speaker I was saying hello but it was two cars in front of me that she had just helped I go around to the window sheâs there a talking plan in her hair with the headset on but ainât said anything just looking still didnât come to the window.I will never visit this restaurant again worst service ever.
Owner response
We're very sorry your experience wasn't our best.Please know that we take your feedback seriously and we will be checking in with the Cordova store.If you'd like us to follow up with you, please reach out here: https://www.krystal.com/contact-us/.Sorry again for the inconvenience.
The Manger came crawling out of a car that was parked sideways right by the drive thru and she was clearly intoxicated because she could barely walk and almost fell 2 or 3 times.Then we order our food and pull up to the window the guy running the drive thru had obviously been sampling whatever everyone else was stuck on stupid from because he told us out total took the money stood in front of his register for 8 minutes then he opens the window and hands us the xmoney back and says that his computer is frozen right now so he will have to wait for it to unfreeze before he can take our order and yet we have already ordered and been waiting for 12 minutes at this time then the idiot that was with me told tge guy to juzt keep the money he wanted his food another 10 minutes go by and then the guy hands out our 2 orders so we go to pull around and eat the fries have been put in hot grease but nowhere near long enough they are hard then tge Krystal burgers were flat foot frozen literally!!! This is truly the worse Krystal restaurant that I have ever been to and please take my advice e do not stop here or you will regret it.Very sad day tge burgers are already small enough that there's not much h to mess up come on man get your s_it together!!!
Owner response
Christopher, this is not alright with us! We're so sorry for this experience.Can you connect with us at https://www.krystal.com/contact-us/ when you have a moment? We'd like to get a few more details as we want to address this with the Cordova team and make things right.
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