Jimmy John's

Name: Jimmy John's
Address: 507 NE Northgate Way, Seattle, Washington, 98125, US
Telephone: (206) 957-0770
Price range: $
Rating: 3.60

Sandwich shop, Caterer, Fast food restaurant, Meal delivery, Takeout restaurant

Location: 507 NE Northgate Way, Seattle, WA 98125, United States
Phone: (206) 957-0770
Price: $

Opening hours

Sunday: 11 am-9 pm
Monday: 11 am-9 pm
Tuesday: 11 am-9 pm
Wednesday: 11 am-9 pm
Thursday: 11 am-9 pm
Friday: 11 am-9 pm
Saturday: 11 am-9 pm

Delivery

Sunday: 11 am-9 pm
Monday: 11 am-9 pm
Tuesday: 11 am-9 pm
Wednesday: 11 am-9 pm
Thursday: 11 am-9 pm
Friday: 11 am-9 pm
Saturday: 11 am-9 pm

Food & drink

Street View

Menus and Prices

Add Your Review

Reviews

Came in around 11:30am on a Saturday and most of the lights were still turned off.
Two people were making sandwiches but no one greeted me when I walked in.
I was the only customer in the lobby but had to stand there a few minutes before anyone acknowledged me.
I finally asked for some help and one person came over to help me but still didn’t greet me or seem very happy at all.
This person didn’t change their gloves when checking me out and then making my sandwich.
The result was so messy and the sandwich fell apart with my first bite (see photo).
Not sure what was going on this day but the service was awful and the sandwich had stale bread.
Cost me $17 for a meal with sandwich, chips and a soda.
Parking was terrible too.
Won’t be coming back.

Owner response

We are sorry for your experience and we want to share it with this location’s owner.
Could you please share your feedback here: http://bit.ly/JJsFeedback

This jimmy johns has had trouble staying open, and I saw it was open again so why not eat a sub.
It took 15 minutes to get it, wasn’t cheap, disappointing quality, what happened to you JJ

Owner response

We’re very sorry for your experience.
Please send us the details on what happened here if you would like to be contacted further about your experience: http://bit.ly/JJsFeedback

I was truly amazed by the excellent customer service especially during staffing shortages.
My order was sent to the wrong place (through uber) and I called to inform the worker.
He states that they currently don't have enough staff members to deliver it themselves.
I informed him that it was totally fine and I completely understand if he needs to cancel the order.
He refunded my order and delivered it himself within 5 minutes of my phone call.
I'm very pleased with the service that Jimmy Johns at Northgate provides. thanks once again.
I will continue to order from here as my sandwhich never dissapoints!

Owner response

Thanks for spreading the love! We’d love to pass on the positive words to the franchise owner.
Please share your experience with our team here: http://bit.ly/JJsFeedback

Reservations