Restaurant, American restaurant, Grill, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Takeout restaurant, Traditional American restaurant
Great service! The food was delicious! I ordered the smashed avocado burger and the BBQ ribs. Both were very tasty.They gave us bottomless fries, and good thing that the beer was just $4
Owner response
We're thrilled to hear that both our food and service left a positive impression on you, Laura! Your feedback is truly motivating for our team.Thanks a bunch for the fantastic 5-star review!
Been going to red Robin for years and a few different locations.Almost always great.Tonight I placed an order for buzz style clucks and fries for pick up.It was close to closing time.I Walked in, all of the employees were super nice.Food was on time but when I got home, the food was badly overcooked.Fries are more like potato chips.Chicken is very dry and way over done.Also ordered a strawberry lemonade and usually in restaurant, the servers put real strawberries in it too.This time there were none which that is my favorite part of the drink.Not sure I'll be back to this one
Owner response
Hi Bob, we appreciate your feedback and are sorry to hear that you are unsatisfied with the food.Customer satisfaction is a top priority to us, would you be able to contact us at 877-733-6543 or send us an email at Guest-support@redrobin.com at your earliest convenience so we can assist you further?
I went here last weekend to support a friend in a new job .We were greeted warmly and seated quickly by Seth .Our service was quick and tasty .We did get up from a smoke break and were going to come back.We were told we could keep the table as long as we wanted and our left over would be safe there till we got back. We came back about 7 minutes later and the table had been bussed .We appreciate them keeping it clean however we both had half our orders left .We told our waiter and he said that busser must not have got the memo .The waiter Marcus was very kind and had our orders completely re-made for us ! We were so thankful for the correction of the misunderstanding !
Owner response
We're glad to hear you had a warm welcome and enjoyed your meal at Red Robin! We apologize for the mix-up with your table and appreciate your understanding.It's great to know that Marcus was able to quickly resolve the issue for you.We hope to see you again soon!
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