Jersey Mike's Subs

Name: Jersey Mike's Subs
Address: 3400 Texas Sage Trail #160, Fort Worth, Texas, 76177, US
Telephone: (817) 840-7717
Price range: $
Rating: 4.20

Sandwich shop, Caterer, Deli, Fast food restaurant, Takeout restaurant

Location: 3400 Texas Sage Trail #160, Fort Worth, TX 76177, United States
Located in: Alliance Town Center
Phone: (817) 840-7717
Price: $

Opening hours

Sunday: 10 am-9 pm
Monday: 10 am-9 pm
Tuesday: 10 am-9 pm
Wednesday: 10 am-9 pm
Thursday: 10 am-9 pm
Friday: 10 am-9 pm
Saturday: 10 am-9 pm

Delivery

Sunday: 10 am-9 pm
Monday: 10 am-9 pm
Tuesday: 10 am-9 pm
Wednesday: 10 am-9 pm
Thursday: 10 am-9 pm
Friday: 10 am-9 pm
Saturday: 10 am-9 pm

Food & drink

Vibe

Sandwich

By owner

Street View

Add Your Review

Reviews

I waited over 25 min for an online order after the time it said it would be done.
I would have been better off ordering inside instead of waiting.
The front staff never greeted anyone and was rude and no urgency with these people.
I won’t be back, not worth my time for a sub.
I shouldn’t have to wait this long for 1 sub online.
Get your stuff together.
Oh, and got home and the order was wrong! Please spend your money elsewhere!

Owner response

Hello D., I want to thank you for taking the time to give us your feedback about your recent experience.
I am very disappointed that we've failed to deliver the experience you expect.
When you have a moment please reach out to our team at 817-840-7717 so we can address your concerns.
Respectfully, Duane Mainville, General Manager.

Very hot while trying to eat temp was 79 degrees.
That was not the atmosphere I was looking for.
My Philly steak bowel was great.but my wife sandwiche was terrible the gluten free bun was very old and crumbled a part, and staff knew it, and that's why I think needs looked at by the health department.
See pictures 📸.
two items and two drinks, and one chip was 32. 00 dollars.

Owner response

Thank you for bringing the GF bread issue to our attention.
I have reached out to the store team to see if there was a known issue or if maybe there was a special request, such as to heat it on the grill that might make it dry out like that.
Will you please send an email to feedback@jm817.com so that we can follow up once we have more details from the store.

Wow, you have 3 awesome employees working at this location.
Luke,Kris, Richard.I ordered my food and unexpectedly all 3 were engaging me in a conversation.
It was light hearted, but all found a way to connect.
I don't expect this at fast casual anymore.
I ordered under my husband's name, but I have a feeling if I went back in and all 3 were working , they would just say hey, welcome back.
I was running errands in the area, but don't live in the neighborhood across the street anymore.
We have always enjoyed the food at this location and I bet, I will definitely make an effort to stop back in.
It was also during a slow peak time and all were cleaning and maybe restocking and not using in cellphones.
Please take notice of these young men, because they were giving old school service, Connecting with a customer which I don't see anymore.
Thank you!

Owner response

Thank you for the great review! And specifically taking the time to get the team members names, and spellings, so you could recognize them and give us a chance to do so as well.
You made several people's day with your generous words.
I was thrilled to share it with them, and the rest of the team.
We're glad you had a great experience and we look forward to continuing to exceed your expectations!

Reservations