Jack in the Box

Name: Jack in the Box
Address: 2710 E Riverside Dr, Ontario, California, 91761, US
Telephone: (909) 773-1706
Price range: $
Rating: 3.80

Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant

Contact Info

Location: 2710 E Riverside Dr, Ontario, CA 91761
Located in: PACIFIC PLAZA CENTER
Phone: (909) 773-1706
Price range: $

Opening hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Other Business Hours

Access

Monday: 6 am-10 pm
Tuesday: 6 am-10 pm
Wednesday: 6 am-10 pm
Thursday: 6 am-10 pm
Friday: 6 am-10 pm
Saturday: 6 am-10 pm
Sunday: 6 am-10 pm

Drive through

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Services

Food & drink

Vibe

Comfort food

By owner

Street View

Menus and Prices

Menu 1

Add Your Review

Reviews

I would give this place 0 stars I found a spider/insect/maybe hair?/thread? in my taco.
I was so hungry, haven’t eaten all day.
Didn’t even touch the rest of what I ordered.
Absolutely disgusting.
I went today about 15 minutes ago, 7/9/24 at 10:41 pm.
I am disgusted! I am so horrified that I was about to take a bite out of the taco but I always open it to put the taco sauce inside so GLAD I DID! This is so gross.
Always check your food!

Owner response

Hi Brenna.
Thank you for your feedback.
We take food safety and sanitation very seriously and would like to investigate this further.
Please reach out to us at https://www.heyjackbox.com/.

This is one of the only Jack in the box where I have experienced the same thing over and over for quite some time.
You order, and the drive-thru person will tell you to stop and wait away from window, I kept driving till I got to window where she gave me attend asked me if I could back up cause they are short staff.
I asked, "Should I just park in front ...
she said No just back up.
So I did then I asked her "So what's the reason for me to wait back there...she said oh cause the timer starts beeping and it won't stop.
SMH that's fake Speed of Service!!! They are cheating the timer so it looks like they are getting orders out fast...quality of food wasn't the best for the $50 + I spent.

Owner response

We apologize for the inconvenience, Rosio.
We should be running smoothly from the kitchen to the pick-up window.
Please fill out our contact form on our website at https://www.heyjackbox.com/ so that we can investigate your feedback internally.

So I kept hearing about this smashed burger and I had to try being that I love burgers and to be honest I was soo disappointed, good thing I asked for some bbq sauce and that usually fixes anything lol so I had to use the trick to not waste the food but definitely not paying almost $15 for this combo again..
just take the drive to in&out people and thank me later

Owner response

It looks like we didn't deliver the experience you should expect, Enrique.
We should be knocking it out of the park and we appreciate you letting us know about your visit.
We hope you visit us again so we can make it up to you.