Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Food & drink
Vibe
By owner
Street View
Menu 1
Menu 2
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Asked for 2 chicken sandwiches and instead got charged for jumbo jacks.Better off going inside since they cant hear you from the Drive through speaker.
Owner response
This is disappointing to hear, Ashantis.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
Service was 10/10 today.I forgot who I spoke with, but she had mentioned she had been there for several years, believe she had dyed hair in pigtails. After asking what shakes she liked, she suggested 2 secret menu shake items/combinations.I think she couldn’t tell which one I’d like better, and she decided to make me both! What a pleasant interaction. P.s.my dad loves the Neapolitan & I think the chocolate/oreo is amazing.Thank you so much!
Owner response
We appreciate the review and hope to see you again soon!
The cashier got my order wrong, she forgot to add another food item.So, I was short on the food.I went to make a second order.But other than that it was good.The tables were semi clean.
Owner response
This is disappointing to hear, Maribel.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
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2401 S Vineyard Ave C, Ontario, CA 91761, United States
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Terminal 2, Ontario International Airport, E Airport Dr, Ontario, CA 91761, United States