Sandwich shop, Caterer, Deli, Fast food restaurant, Takeout restaurant
Food & drink
Vibe
Sandwich
By owner
Street View
I walked into this place today, and there were 4 people working.Not one person bothered to greet or say, "we'll be right with you," Nada.They took a few minutes to finally acknowledge us standing there.Then the girl proceeding to make my sandwich spilled the topping off the board where they make them and was watching to see if I noticed and asked if I wanted her to still put them back onto my sandwhich?! Um, no child, I told her absolutely not, they fell off where the food was made, therefore, that is unsanitary.Customer Service here needs a revamp and bad, better food service training and to clean the place up.USED to be my favorite place, but it's progressively going downhill.
Owner response
Samantha, We appreciate you bringing this issue to our attention.We're very sorry to hear you had a disappointing experience.If you would like to reach out to us, please email us at commentcards.jm@gmail.com.Respectfully, Jersey Mike's Ontario
I will no longer be going to this Jersey Mike's because it has slowly been going downhill.The sandwiches and food are still good but the staff I have had to deal with is not very good.Last time I went in, there was one guy who was doing everything.He was able to keep up and was very overwhelmed and did a great job, but they guy in the back with the band aids on his ears who calls everyone "boss" is useless.All he did was stand in the back and hit on one of the woman who had just finished her shift.As he did that he left his fellow employee to deal with all the customers.Also, every time I go in now the counter top where they make sandwiches is always dirty.Always dirty.I will go to the one on Central from now on.
Owner response
Hello Mark, Thank you for your honest feedback.I'm very sorry we failed to meet your expectations.Your review is concerning to us and we would like to know more.Please email us at commentcards.jm@gmail.com.Respectfully, Jersey Mike's Ontario
I came in for lunch the other day and I got a number 11, all I can say is oh boy! It was delicious!!! The girl behind the counter is a sandwich goddess I believe her name was destiny if I remember correctly and sorry if I’m wrong.She sliced and sprinkled my sandwich, man she can make one hell of a sandwich! I will definitely be returning soon and hoping she’s there again!
Owner response
Hi Liliana, Thanks for the kind words! We're thrilled that Destiny left such a great impression! As always, our team is looking forward to your next visit.Hope you visit us again soon!
Filipino grocery store
2401 S Vineyard Ave C, Ontario, CA 91761, United States
Pizza restaurant
Terminal 2, Ontario International Airport, E Airport Dr, Ontario, CA 91761, United States