Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Food & drink
Vibe
Comfort food
By owner
Street View
The guy in drive thru is rude and gave me extremely old fries 🍟 I was wondering why he had a grin on his face I tried calling to complain but I got no answer I will be reporting to corporate.
Owner response
Hi Noz, we're sorry to hear about this experience.You should always expect properly prepared food at Jack's.Please reach out to us at https://www.heyjackbox.com/.Thank you for your feedback.
I love Jack in the Box, but some sites are just NOT IT.The guy who takes your order sounds a bit rude, but I don't feel it is intended.As I pull up to the window, I see him scratching his scalp? Then proceeds to do what he needs to do.I think the staff needs to be retrained on better or at least standard customer service.Especially with food safety and quality.Besides that, I spent $10 on a box of popcorn chicken and fries with what feels like barely anything in it?????? I should have taken a picture.What is the actual serving size for this 'BIG BOX' combo??
Owner response
Hi Miekal.Thank you for your feedback.We take food safety, cleanliness and sanitation very seriously and would like to investigate this further.Please reach out to us at https://www.heyjackbox.com/
I will never come to the Jack in the box again.I drive a big rig and I walked up just after 10:00 I was told they could not take my order.That's pretty messed up since you get your food from a big rig but you can't sell a driver something to eat.
Owner response
This is concerning to hear, Troy, and we thank you for bringing it to our attention. You should always be able to get your Jack order during all of our posted operating hours.We'd like to look into this and get back to you.Can you reach out to us at https://www.heyjackbox.com/
Mexican restaurant
9673 Sierra Ave. Suite G, Fontana, CA 92335, United States