Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
they made us wait 20 minutes at the window only to give us days old burgers!! i've called and they have their phones off! i live too far to be going back! this is unacceptable!! ima feed it to your grandma next time!!!!
Owner response
Hi Jayy, we should be moving a lot quicker than that.You should always expect hot, fresh food served in a flash.Would you mind reaching out to us so we can get some more details about your visit? https://www.heyjackbox.com/.Thank you for your feedback.
I dove to the drive through on Saturday 4/13/24 morning only too not be greeted by anyone not even the automated greeting as I sat for no less than 5 minutes.After a couple of minutes, I said “Hello?” And no one responded.I then drove around to the window and there was no activity in the store. I saw the car that has just went through the window and he said the drive through was open so I returned.Still there was no one available to help.I blew the horn quickly and said hello and the gentleman finally came on and yelled at me to “WAIT A MINUTE!!!!” You did not get my business and I will be hard pressed to ever darken your location again
Owner response
This is concerning to hear, Roy, and we thank you for bringing it to our attention. You should always be able to get your Jack order during all of our posted operating hours.We'd like to look into this and get back to you.Can you reach out to us at https://www.heyjackbox.com/
Had the breakfast all day after 20-30 ride home food was still real warm no need to reheat excellent
Owner response
Thanks for the awesome review. See you next time.
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