Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
I ordered 2 home style chicken with extra cheese with a coupon 2 for 12 I gave her the coupon # I did not get what I ordered! The box says home style that's not what I got no bacon no lettuce no tomatoes!! Not happy
Owner response
This is disappointing to hear, Odilia.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
So this is the second time we visited this Jack in the Box.Manager straight up rude to my father and other customers there.Never getting our order right on purpose.Whenever he complained its obviously his fault that they are screwing up his order.He ordered 2 meat lovers burrito, 2 loaded breakfast.They were messing around with the computer and removed a burrito because he wanted to use a Jack in the Box coupon we got in the mail.Worst service ever! We just want our food.
Owner response
This is disappointing to hear, Jason.Every Jack order should be on point with professional service! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
Aside from the wait they take for ever I'm sure the locals are used to it..the bathroom needs more attention than the costumer at this point and there coffee isn't hot maybe I just had a bad experience but its like that almost everyday...They need real raza in that jack I'm sure it be more than just a star at that point well will see.
Owner response
Hi Joel.Thank you for your feedback.We take food safety, cleanliness and sanitation very seriously and would like to investigate this further.Please reach out to us at https://www.heyjackbox.com/
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