Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Went there today, order tacos, onion rings, curly fries, chicken wrap, and a strawberry shake. The onion rings were so disgusting.They look like they were wicks sold and the curly fries everything was hard as a rock.The tacos were soggy and chicken wrap when I've got home and served it right away I tried to call them back and let them know how bad the food was, but as of yet, I have not had any answer I usually love Jack-in-the-Box, but this experience was horrible
Owner response
Hi Kathleen, we're sorry to hear about this experience.You should always expect properly prepared food at Jack's.Please reach out to us at https://www.heyjackbox.com/.Thank you for your feedback.
This place is pretty clean, and the service is pretty good.The only issue is that sometimes, by the end of the day, the oil is so burned that the food all tastes the same.
Owner response
Thanks for the awesome review. See you next time.
They say "minimum wage, minimum effort" but the minimum effort is to get my order right and they couldn't even do that.Ordered a bacon swiss buttery jack (even said so on the receipt) and I got a jr jumbo jack??? Which costs significantly less, so I basically paid extra for significantly worse food.Absolutely pathetic.
Owner response
This is disappointing to hear, Ryan.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.