Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
The service was fast and not 5 min my food was ready and it was amazing.I recommend for a late snack it brings a nice atmosphere.
Owner response
Sometimes you just have to have Jack in the Box. Glad you had a great time.
I don't eat fast food often but I love Jack in the box and every time I have gone here the food is always good I normally don't eat inside but when I do it's normally quite clean And the staff is friendly
Owner response
We appreciate the review and hope to see you again soon!
My order cost me $39.38 the 5 piece Crispy chicken strips being the most expensive item at $8.99.When I got home I notice the chicken strips missing.The guy at the drive through wearing a hoody and cap confirmed to me that my order was complete so I trusted his judgment an error on my part .When I called Them I advised them I could not return since I live a bit far and didnât want to waste my gas and time.I told them I would go back in the morning.They said they would leave a note for the morning shift.When I got there the manager Loren told me there was no note.She asked for my receipt which I had to go back to my and get.When I went back in she looked at my receipt and told me she could not give me the item missing nor could she give me a refund because she did not know who the shift leader was working last night although all the information was on the receipt So basically I got ripped off for $8.99.Loren who is the manager/cook was very rude and would not look an me when talking to me.After attempting to calm her down she tried to find out who the shift leader was last night, but when she couldnât she just told another employee to put 3 chicken tenders I.The fryer, not even the correct order.Unsatisfied with the rudeness I told her to to forget it and left the store.Her response was ok and shrouged her shoulders with an âI DONT CAREâ attitude.Iâm a Cristian man and I donât fight or argue so I just said thank you and got out of there.I just donât like the feeling of getting ripped off but I would really appreciate it if I got my money back.
Owner response
Hi Juan.Thank you for your feedback.We take experiences like yours very seriously and would like to investigate this further.Please contact us at https://www.heyjackbox.com/ so we can gather details and respond to you personally.
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