El Pollo Loco

Name: El Pollo Loco
Address: 10651 Balboa Blvd, Los Angeles, California, 91344, US
Telephone: (818) 831-4044
Price range: $
Rating: 4.20

Mexican restaurant, Caterer, Chicken restaurant, Fast food restaurant

Location: 10651 Balboa Blvd, Los Angeles, CA 91344, United States
Phone: (818) 831-4044
Price: $

Opening hours

Sunday: 10 am-11 pm
Monday: 10 am-11 pm
Tuesday: 10 am-11 pm
Wednesday: 10 am-11 pm
Thursday: 10 am-11 pm
Friday: 10 am-11 pm
Saturday: 10 am-11 pm

Access

Sunday: 10 am-11 pm
Monday: 10 am-11 pm
Tuesday: 10 am-11 pm
Wednesday: 10 am-11 pm
Thursday: 10 am-11 pm
Friday: 10 am-11 pm
Saturday: 10 am-11 pm

Delivery

Sunday: 9:30 am-10 pm
Monday: 9:30 am-10 pm
Tuesday: 9:30 am-10 pm
Wednesday: 9:30 am-10 pm
Thursday: 9:30 am-10 pm
Friday: 9:30 am-10 pm
Saturday: 9:30 am-10 pm

Food & drink

Vibe

By owner

Street View

Menus and Prices

Add Your Review

Reviews

Friendliest staff.
Superb food quality.
Clean dining area. One of my favorite El Pollo Loco spots to dine in.
Employees are always so kind and professional. The only bad experiences I've had here are with customers being rude and disrespectful to the employees.
Of the many times I've dined here, there have always been incidents with problematic customers and the staff have always handled these situations in a professional manner.
I don't know El Pollo Loco's store policy but this old "the customer is always right" is outdated.
Protect your employees from nasty customers!

Owner response

Thank you so much for your 5 star review, Jon! We will share this with the store team to let them know to keep up the amazing work.

The chicken tasted great.
Best pollo loco.
The chicken was juicy and tender.
It was not dried out at all.
They had ample searing and good parking.
Everything was great! Great prices for the food you are paying for.

Owner response

We're so happy to hear you had a good experience at El Pollo Loco, Ron.
We look forward to serving you again soon!

There is no longer a cashier attending customers, you must order through kiosk because corporate is to cheap to pay for a cashier.
As we move forward you will notice more of these soulless corporate entities enacting these atrocious in the guise of “convenience”.
I for one do not support this and will be the last time I eat here .

Owner response

Thank you for taking the time to give us a review.
We sincerely apologize about the issues you experienced, and we hope to make this right.
Please reach out to https://www.elpolloloco.com/contact-us/ so we can rectify this issue.

Parking