It's Just Wings

Name: It's Just Wings
Address: 1820 Gallatin Pike N, Madison, Tennessee, 37115, US
Telephone: (469) 694-7953
Price range: $$
Rating: 2.80

Chicken wings restaurant, Chicken restaurant, Lunch restaurant, Meal delivery, Takeout restaurant, Restaurant

Location: 1820 Gallatin Pike N, Madison, TN 37115, United States
Located in: Chili's Grill & Bar
Phone: (469) 694-7953
Price: $$

Opening hours

Sunday: 10:45 am-10 pm
Monday: 10:45 am-10 pm
Tuesday: 10:45 am-10 pm
Wednesday: 10:45 am-10 pm
Thursday: 10:45 am-10 pm
Friday: 10:45 am-10 pm
Saturday: 10:45 am-10 pm

Takeout

Sunday: 10:45 am-10 pm
Monday: 10:45 am-10 pm
Tuesday: 10:45 am-10 pm
Wednesday: 10:45 am-10 pm
Thursday: 10:45 am-10 pm
Friday: 10:45 am-10 pm
Saturday: 10:45 am-10 pm

Food & drink

By owner

Street View

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Reviews

I figured this would be a “safe” buy since I’ve had this in other states but this location is a no for me.
The wings are extremely fatty and squishy.
Even the white meat.
It reminds me of Tyson pre-cooked bagged wings.
The meat doesn’t pull apart like chicken normally would as it’s a bit translucent in color.
I threw them in the air fryer thinking that would help but it didn’t help at all.
This was by far the worst chicken I’ve had to date.

Owner response

That's not okay, and we're so sorry your food wasn't done right.
We've shared your feedback so we can do better.
Did you order for delivery or pick up?

Wings were very fleshy which I don't like.
You can tell they just throw sauce on the wings after they were cooked.
No seasoning before they cooked them.
Just overall probably the worst wings I have ever had in my life

Owner response

We are very sorry to hear about this, Brian.
This is not the quality of food we want to be delivering, and we understand your frustration.
Can you please get in touch with us at https://www.itsjustwings.com/faqs so we can look into this? Thank you.

There’s a reason they only have an average of 2.5 stars.!!! Here’s my contribution. Ordered 16 wings - received 8. Door Dash app stated it would not refund the missing items.
I called the store, they said DoorDash had to refund it and did not offer to send out the missing wings, then put me on hold then hung up. Called DoorDash and was again told they would not refund the missing part of my order. This is theft. This is criminal and unacceptable. Somebody needs to take responsibility for messing up, instead they just pass the buck back and forth. Their wings aren't good enough to justify putting this much effort into getting a refund for items I never received. Terrible customer service.

Owner response

We are very sorry to hear about this, Robert, and we completely understand your frustrations.
We hope that we can work to resolve this with you and make it right.
Can you please get in touch with us through https://itsjustwings.com/faqs so that a member of our Internal Team can investigate this? Thank you.

Reservations