Breakfast restaurant, American restaurant, Family restaurant
Absolutely filthy restaurant.Driving up there were people in the back smoking behind the building and when I left people were in the back smoking behind the building.They would have been better served by bussing the tables and cleaning the floor.The IHOP in Mount Juliet is so much nicer.Tables were filled with dishes with half eaten food but the floors were just a mess.They only upside was our server was very professional and polite.Sorry I didn't get her name but she was wearing reindeer antlers.She was the only redeeming quality.Unfortunately we'll probably never go back to this location.
Owner response
Thank you LEN for taking the time to leave us a review although we’re sorry we failed to meet your expectations.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Hermitage IHOP franchisee follow up with you: https://empli.fi/cs/ih73163546
So happy to see some different items on the menu.I have always enjoyed the typical offerings, however today I ventured out, trying the Lemon Ricotta Blueberry Crepes of course with a side of bacon cooked to perfection.Also, the Colorado Omelette I was told was awesome (that is the perfect word sometimes).I also saw a couple good looking salads and 'Melt' sandwiches on the menu, I will come back for lunch soon.The staff and service were first-rate.
Our server Anita was great, but it was hair in our food TWICE.Never returning.And we still had to pay for our meal.Unless you want hairy food, don’t attend this facility.
Owner response
Ebony – we are sorry to hear you had an unpleasant experience at our Hermitage IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Hermitage IHOP franchisee follow up with you: https://empli.fi/cs/ih80742603
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