Breakfast restaurant, American restaurant, Family restaurant
Food & drink
banana pancake
By owner
Street View
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We came here every morning for three days. For the first two days we were served by a nice woman with dark hair.(That’s the only reason I’ll leave three stars). On the third day we were served by a blonde, I have never seen such terrible service. Coffee was brought to us after 20 minutes, creamer packs we waited for another 10 minutes, she just stood and tried not to turn around not to do anything. After almost 35 minutes, she brought us our order and apologized. (By the way, this time the eggs were undercooked.) Why are you ignoring people? Why do you stick your manicure into a coffee cup and why is your manicure so long? Is a long manicure the norm for the restaurant business? No. We won’t go back to this IHOP again. I hope the manager will do his job and have a conversation with a blonde waitress.
Owner response
Anastasiia, we are known for attentive service with delicious food, but it sounds like you didn’t receive that experience.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Newark IHOP franchisee follow up with you: https://empli.fi/cs/ih75110391
Ashley was amazing! She is the sweetest person and the most helpful 🤩
Myself and friends had gone into IHOP as a first time visit.We had the most amazing service from DeDee.She was very helpful and always making sure we were satisfied with our food.The food was amazing even if we did forget to add syrup 🤦♀️.If we happened to visit the area again we would definitely be going back!
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