American restaurant, Bar, Restaurant
Food is always delicious, service is great, & atmosphere is laid back.Last time I visited, I was told that the loaded potato compensated for two sides.I had to pay full price for a meal, minus the extra side that I could have had.Please listen to customers sometimes! At one point the shrimp was discontinued, then the potato.When will there be a customer incentive such as happy hour? We love Houstonâs, but love â¤ď¸ us!
I came in around 6:15 pm and ordered a to go order at the bar. Service was friendly as expected.My husband has actually managed at Houston Restaurants before and I know to expect great service. I repeated my order twice to the bartender, showed him a list of my order and trusted it was correct. When I got home, my order was missing one item and another was prepared incorrectly. I called and let them know what was incorrect and that I was coming back in to pick up the items. I got back here around 7:25 and the manager let me know I wasnât charged previously for one item and would need to pay for it. I am still waiting on my food and it is currently 7:52 pm. It stinks because this was for my husbandâs birthday and he is currently at home without our food with my kids while I sit here and wait. I have been in the service industry for 20+ years and have never left a bad review. At minimum, I was hoping someone would acknowledge that I had to spend over two hours for 3 meals and dessert. The food was subpar. The whipped cream on the key lime pie was broken and had the texture of cottage cheese.The French dip was fatty and over seasoned.I am very disappointed with my experience today.
A restaurant worthy of 5 stars.Sophia was are waitress, who did an excellent service with a smile. I had the Ruby Red Trout and it was excellent.All the foods that were tried was not a disappointment. The artichoke dip is the best I have ever tasted in any restaurant.A must have for your appetizer. You may want to order another one for take home as well. The service and the food was superb.
Japanese restaurant
4840 Poplar Ave, Memphis, TN 38117, United States