Barbecue restaurant, Caterer, Meal delivery, Takeout restaurant, Restaurant
It’s fell off, maybe there’s new ownership or cooks but my last two visits the food was bland and unseasoned.Even the the maple wings were so overcooked u couldn’t taste the flavor.I’m only leaving this review because it’s twice in a row.The Mac and cheese tasted like boiled noodles and nothing else .The wings are extremely small and overcooked.The hot link was good and the greens and mash potatoes are average at best.The fries have zero seasoning.I paid $40 for 12(very small) wings and two sides and a hot link with two sides .Not worth the money or drive I had to make.The inside is clean and nice and the staff were cool but food was very disappointing especially at that price point
Owner response
Greg I want to personally apologize for your unfortunate dining experience.I am personally tasting all sides each day and hope the next time you visit, you have a much better experience. “The Man in the Big White Hat “
This was my 1st time here & it was amazing.The brisket, the chicken wings (a little hard & dry), but, oh my goodness, the turkey ribs were amazing.They have collards, not like mine, but close.They were delicious.The macaroni & cheese were also good.They have lil cornbread muffins that are good too.Overall, the experience was great.The son could have been a little more polite & welcoming, but that won't stop me from ordering again.Im not from here so I wanted some BBQ & I called around & if it wasn't for Robert, who answered the phone & was very helpful, I would not have probably tried it, since it was out of my way in the opposite direction.
Owner response
Terry Just wanted to thank you personally for leaving your stellar review.I have talked to the cashier and don’t believe you will see this happening again.I hope you come every time you are in the area.Please let all your friends and family know about us. “The Man in the Big White Hat”
Thank you to “The Man in the Big White Hat”!! I was really pleased with the famous brown sugar wings, and very appreciative of the quality of all 4 dinners purchased! The flavor was outstanding and they were smoked just right! Thanks for making me feel valued as a customer, I’ll always support you!! All the wings in all 4 dinners looked like the pics below, flavorful and juicy…….DELICIOUS!!
Owner response
Travis I have personally made adjustments to the cooking order of our poultry products.I have also reduced the amount of hardwood we smoke with , thereby giving the wings a golden color. Please return and give me another review.I trust your opinion. “The Man in the Big White Hat “
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