Seafood restaurant, American restaurant, Family restaurant, Fast food restaurant, Fish & chips restaurant
Worst food EVER !!! Fish, no flavor at all & couldn't explain what kind of fish it was Hushpuppies mid as Mr.Chimetime would say Shrimp flavor Negative Crab cakes A BIG heck, nahhh, unless you like fried mystery mush Okra fried good, but no flavor Broccoli, ok if you like straight out the water or microwave with absolutely NO seasoning at all. The only thing that was good was it was hot, that's it !!! Oooo & if you like crust, you get a complimentary pile up under your trashy food. Now, if you like absolutely no seasoning, not even salt, then you will love this place.
Owner response
Hi Terry, we're sorry we disappointed you with our food.Can you reach out to us at https://www.captainds.com/contact-us/ and share a few more details? We’d love to follow up with you directly.
As soon as my husband I walked thru the door were warmly welcomed.Not by just one or two staff members.By all of them.We gave our order at the end of the counter.Then drinks.Before we even had time to pay.Our order was up. Head to the dining area to eat.WOW! The dining room is spotless! Even the window sills and floors under the tables were clean against the walls! The food...Delicious! I even ate the hush puppies.I never eat hush puppies anywhere.
Owner response
Marcella, we're so glad you both had a fantastic experience at our Louisville seafood restaurant! We hope to see you back again soon for more fast food.
Had to wait on fish and when we got our food, everything was fresh not just the fish. So food was good. Excellent customer service. Let me know there was a delay immediately and then offered to bring out the food once it was up.Made our drinks before we sat down without asking .Once food was brought out they made sure we had the sauces we needed. Will be back ...would recommend
Owner response
Thank you for the 5-star review about our food and service, Jen! We look forward to your next visit soon 😍
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