Fast food restaurant, Hamburger restaurant
Chicken tenders were served Burnt after waiting 10 minutes for them, after requesting them to be cooked fresh.I called & complained & was told they would be remade, I pulled up to get them & the young lady handed them to me & quickly closed the window there was no sauce in the bag.I had to sit there for approximately 3 minutes for someone to come back to the window & get me some sauce.It was Sunday & the sign says $1.99 Shakes but when I tried to order one the so called Male Manager said he couldn't make any shakes something about the machine was frozen up ⁉️ Not a very pleasant experience again at Hardee's, they're gonna lose my business if they can't do any better than that.Serving burnt food is ridiculous, especially when someone requests it to be made fresh ...
Absolute trash...They never give you your entire order...Order is wrong 90% of the time...They absolutely refuse to answer the phone...An the little bitty teeny tiny piece of ham that I just got on the sandwich they should be ashamed...Honestly I feel like going back up there to fight them at this point
Owner response
Hi Amanda, we’re sad to hear that we didn’t meet our standard of service during your visit.We'd like the chance to learn more about your experience and follow up with you.Please connect with us by copy and pasting this link into your web browser: https://hardees.info/3QVNXU1?80450075
Every morning that I go here they're slow.Took 15 minutes to get my food with 3 people ahead of me.And the super sausage I ordered this morning tasted off?? Had to throw it away.The people I've dealt with here have been decent.I just think they don't have enough help.But the sausage thing?? It was nasty.And that's a first.
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