Pizza restaurant, Buffet restaurant, Chicken wings restaurant, Delivery service, Event venue, Family restaurant, Takeout restaurant, Party planner, Video arcade
Had the worst experience.We went to celebrate my nieces birthday and we got there at 7:14pm.The pizza was old, cold, and the cook was cleaning and touching the pizza without no gloves on.The cook was scratching his head and beard.Nasty!!!! We went to play games after and the games were messed up that took $10 and we couldn’t even get a refund.The girl looked mad because we wanted to play the games the guy as well.Worst place ever.After we left me, my husband and nephew were outside talking and some old guy came and took a picture of my truck and plates.They were harassing us because we were just talking to each other.I had my toddler with me.I will never again come to this lame place.The smell was bad as well.It smelled like dirty mop in there.
Owner response
Hello Sandra.Ensuring the safety and satisfaction of our customers is our top priority, and we take these concerns seriously.Your feedback is important to us, and we would like to address your specific issues directly.Please contact us at marketing@gattispizza.com so we can investigate and resolve this matter promptly.Thank you for bringing this to our attention.
Pizza was cold and parents were harassed when they tried to come in and pick up their kids from the game room.Actually had an employee approach us in the game room and argue with us about parents picking up their kids from the party that we paid for.NEVER AGAIN.***Also emailed the company directly (as requested) and still have not heard back from them.👎🏼👎🏼
Owner response
We apologize for your disappointing experience, Andrea.Ensuring hot, fresh pizza and providing a welcoming environment are our priorities.Please contact us at marketing@gattispizza.com so we can address your concerns directly.
It's just as I remember it from when I was his age, with selections of cartoons/movies playing in each of the dining rooms and tons of different games.We just wanted a place to eat and have a little fun, so Gattitown was perfect for us.We even got a face painting! Also, we liked the prizes better than Epic Fun, and it seemed like the games were cheaper, too. 2 adults and 1 child all-you-can-eat buffet with drinks plus a $40 game card cost us $67, and we won about 300 tickets and were able to get some of the small prizes.Whereas at epic fun, we often leave empty-handed because either their prizes were stupid or we just didn't win enough tickets.
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