Taco restaurant, Restaurant
Have been to several Fuzzy’s before and their fish tacos have always been good and this location specifically was subpar. The chips and queso were by far the worst most disappointing experience I’ve had in the chips and queso department. The cashier was a nice young man but there were 7 other staff members and while we were here the only 2 other customers got up several times to complain that they had not received their food yet. Seemed like a family owned business, an older lady employee was running around telling everyone what to do and scrambling to take orders and serve them. Overall sad experience.Go to a different location.
I've been ordering salads from Fuzzy's for awhile now.The brisket salad I received tonight was pitiful.There was hardly any brisket, cheese, or tomatoes on the salad.For $9.59 almost $10 that's ridiculous.I would take it back but because I witnessed the lady at the counter opening plates and touching items inside with her bare hands, I refuse to do so.This will be my last visit to this location.Highly disappointed!
Owner response
Cherrice, we're very disappointed to learn our location didn't impress.Our GM would like the opportunity to connect with you directly. Will you email clint.bixler@tecfoodsllc.com the best way to make that happen?
**update** I was contacted through this review and asked to provide my contact info to the GM, Clint Bixler.I emailed my info to the email provided on 3/15/2023 and I still haven’t been contacted. **Original Review - If I could give zero stars I would.I had never had Fuzzy’s and was looking forward to trying it.My family had had it at a different location before and really liked it.Our first clue that it might not be a good experience was that it was almost empty on a Saturday at around 5:30.It took a while to place our order.When we finally got our food and needed silverware most of the forks were dirty or at least looked it.We didn’t want to take any chances.When my daughter and grandson tried their enchiladas they immediately had to spit it out it was so bad.My husbands enchiladas had a strange flavor.My order came out later than the rest and was the wrong thing.At that point we were just done.We were too scared to eat anymore for fear of food poisoning.$73 worth of food down the drain.I don’t know if they were short handed or what.I doubt I will try Fuzzy’s ever again even at a different location.
Owner response
Kathy, we’re disappointed to learn about your experience but appreciate you sharing.We never want anyone feeling the way you’ve expressed so we’ve shared with management.Our GM would like the opportunity to speak with you directly and personally address.Will you please send clint.bixler@tecfoodsllc.com the best way to reach you?
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