Fumée Kitchen & Cocktails

I wanted to try this spot out and soo glad I did.
My best friend had been here before and said it was good.
We opted to sit at the bar and we were immediately serviced by Will.
He was AMAZING!!! Very pleasant, inviting and funny! He was knowledgeable of the menu, spoke well of food options, drink items and offered suggestions.
The food was prepared quickly.
My friends steak was cold but both Will and the cook apologized and returned with hot plate.
The ambiance and music is very nice!!! I cant wait to come back to spend more time and sit on the patio when its warm.
Definitely an upscale vibe! Highly recommend! Thanks again for making my first visit memorable!!

Owner response

Plans changed last minute so my husband and I were looking for a cute date night spot after dinner.
Customer service was great although there was a small wait they seated us quickly.
Good music, good drinks, and I definitely recommend the skillet cookie.
It was a vibe🤩 Perfect girls night out or date night spot.
We will be returning.
Thanks for the exceptional service! -Victoria Brooks the REALTOR®️

Owner response

This was my first and last time visiting this establishment.
The ambiance is nice.
The staff is horrible.
The server never refilled the water pitcher.
The sever came to our table and asked if we had received our food when clearly there was no food present on the table.
The chicken wings had visible hairs on them which tells me they weren’t properly cleaned.
I played over them and didn’t eat all of them.
The truffle fries are so thin and hard.
I had one drink in addition to 6 wings and truffle fries and my bill was $56.82.
I was asked if I wanted to add a flavor to my lemon drop; however, wasn’t informed of the $2.00 charge that came with it.
It took forever for me to receive my fries after waiting a while for my wings. Then, there were two of us and gratuity was already added to my bill.
The server and service was slack and didn’t deserve a tip at all.
The server rushed us to pay and then brought our cards back to the table and stated that our 90 minutes was up and that someone may be coming to our table shortly to remind us that our 90 minute time slot was up and ask us to leave.
Lo and behold someone else came over and asked us to leave.
I have never experienced anything like this in my life and I find out frequently.
Needless to say, I won’t be returning.

Owner response