Fresh Brothers Pizza Carmel Valley

I didn’t have a good experience in terms of food and service.
I placed an order over the phone at 11.
Got there at 11:30.
Stupid me, added another item when I got there when my food was already ready.
Took another 30 minutes for 3 meatball sliders. Only one person running the counter and back.
So many customers waiting.
A huge heard of students came in for lunch.
They brought their own food and took up space to eat their lunch.
Saw kids using the soda machine for free with their own cup.
This place was too chaotic. Please check your order because I didn’t and when I got home, my $9.99 lunch deal was missing a salad and drink.
I also received 1 garlic knots not 3 and it was burnt. To the owner, please hire more people if you can’t handle the volume.
The long wait time and missing items was unacceptable.
My fault for not checking.
If I had eaten there then I would have noticed my missing items.
Took me 30 mins to drive home.
Was not worth the drive to come back. I ended up with a personal pan pizza (pepperoni), 5 bone in wings (mild), 3 meatball sliders and 1 not 3 garlic knots. The pizza was thin and crispy like a pita chip.
It’s more of like a kids meal, worse than Lunchables version.
The wings were small, the garlic knot was burnt.
The meatball sliders were surprisingly the best out of all.
Huge meatballs and you can’t go wrong on sweet rolls.

We ordered cheese pizza with olives and jalapenos and pineapple topping, kids loved the hot and fresh pizza right from the oven , the chicken bites and wings were good as well .

Owner response

Excellent tasting Pizza, and that's what really matters.
Ordered a vegetarian option and was surprised by the fresh taste of ingredients, subtly seasoned to achieve a natural taste that I found delicious.
The crust was paper thin, which is to my liking as well, but it was soggy and wished it would have been a more on the crispy side (if at all technically possible).
Overall, great pizza and highly recommended.
By a 61 year old foodie.

Owner response