Mexican restaurant, Burrito restaurant, Caterer, Taco restaurant, Tex-Mex restaurant
Red flag #1 when I walked In I was the only customer, mind you it’s national $6 burrito day you would expect it to be at least a few customers in the building,secondly when I reached the counter it was three employees in which nobody took my order until 4 minutes later they just stood around looking clueless.I have given this location 2 chances hoping it was just a bad day for them and what a waste of money… food has no flavor at all and there was gnats all over the drink station.
Owner response
Hello Briana, Here at Freebirds, we pride ourselves on offering It’s Your World Service! We sincerely apologize for your recent experience.We know we can’t undo what happened, but we’d love another chance to get it right.We’d love to discuss your experience with you in the hopes of inviting you back.Please reach out to us at https://www.freebirds.com/contact-us Best, Guest Guru
On my way to work what's headed to Jason's deli when I pulled in the parking lot I saw free birds and so I decided to go in there and stay at maybe I could get them cheaper meal just to steal but cheaper.I ordered the free birds chicken burrito for $8.19 added extra meat and somehow the price jump from $13.48.So the total was $15.97 and then they had two sales taxes, one for the state of Texas and one for the city of fort Worth and I'm just looking at the fact that I've paid $17.29 for a freaking burrito and a brownie.But I do know that the scoops they were using to scoop the food on the burrito where pretty damn small I was a little shocked by that but I will edit my posts after I eat the food take some pictures to show you what it looks.The tortilla was a cayenne pepper maybe it'll be hot, I got double chicken corn, some mild salsa and then put some jalapeno ranch dressing on it with rice, potatoes on it too so didn't have a lot of choices not like Chipotle has or some other burrito places have better choices.
Owner response
Hello Tyrone, Thank you for taking the time to provide your feedback. Please feel free to contact us at https://www.freebirds.com/contact-usso we can make it right.
Something has drastically changed at this freebirds location.Used to be our go-to burrito place but the food quality has gone way downhill.I always get a monster burrito with pork and the past 3 or 4 times it’s felt like I’ve ordered a rice and bean burrito that’s the same size as my wife’s half bird burrito, not worth the extra money at all.I’m done trying to give them extra chances to redeem themselves.Save yourself the disappointment and grab something else to eat in the area.
Owner response
Hello Josh, Here at Freebirds, we pride ourselves on offering It’s Your World Service! We sincerely apologize for your recent experience.We know we can’t undo what happened, but we’d love another chance to get it right.We’d love to discuss your experience with you in the hopes of inviting you back.Please reach out to us at https://www.freebirds.com/contact-us Best, Guest Guru
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