Freddy's Frozen Custard & Steakburgers

Five Guys vs one guy Freddy’s.
Discovered this place after I got out of Staples and wanted a burger.
My first time with Freddy’s and the way I would describe it would be somewhere between a Five Guys and McDonald’s for a fast food burger joint price point.
Unfortunately “fast” was not how I would describe it but food quality was good, service was very friendly, and most importantly it was clean! How often do you hear the word “clean” describing a fast food joint? Most places make you want to vomit back up what you just ate, so kudos to these guys…err one guy.
I’m not suggesting you can lick to toilet bowl but the bathroom was cleaner than most casual sit down restaurants.
Tables are wiped clean as soon as a guest leaves, no mildew stinky smell or stickiness that most fast food places have.
I ordered the #5 Meal (mushroom jalapeño burger) which was just under $11 total with tax, chose the skinny string fries as my side…left very satisfied.

Owner response

Puddle of grease at the bottom of my cheese curd box, burger tasted very strange.
Super long wait in line with 2 people ahead of us.
I love Freddy’s.
This was not Freddy’s.

Owner response

Asked for no mustard and add ketchup.
There was no ketchup and they kept the mustard.
No whip cream on my shake when I added that too.
Ordered through the app for pickup so maybe there was some issues with that.
Other than the mistakes, the food just did not sit well at all.
I know it's a heavy burgers and shakes but it really made me feel grosser than most places would.
Unfortunate experience but maybe we'll try it again in the future.

Owner response