Sandwich shop, Caterer, Fast food restaurant, Meal delivery, Takeout restaurant
We were looking for Subway and saw this place and I'm so glad we did.The food was fantastic and the two people who waited on us were so friendly and helpful.They really made the experience that much better.I will definitely be going back.Keep up the great work!!
Owner response
Love your love! We’d like to share this with the store’s owner.Could you please share your feedback with our customer service team so they can pass it on: http://bit.ly/JJsFeedback
Ordered a delayed delivery for 1230-1245.I got an alert saying my sandwich was out for delivery at 12:00.When I called the store to ask why my sandwich was being sent already, the person on the phone said that the driver had deliveries to take before mine, and that my sandwich would take about 30 to 45 min to get delivered. I told the person on the phone that I would rather not have a soggy sandwich that's been sitting for 30-45 mins.They replied that I could call the store and get a store credit afterwards.I said that I would rather have freaky fast delivery of a decent sandwich, not a store credit after the fact. The person on the phone said they were not willing to remake the sandwich and have it delivered closer to the scheduled time. When I asked for my order to be cancelled, the manager became rude and said they don't care.
Owner response
We are sorry for your experience, that’s not how we roll.Please reach out to our customer service team here: http://bit.ly/JJsFeedback and we’ll share your feedback with the local store’s owner.
I tried the wraps, and they were awesome!!!!! I tried the chicken jalapeño ranch, and it was great.Now, one thing that bothers me is that they offer a garlic wrap instead of a standard tortilla, but when using a third party to order, like UberEats or DoorDash, you don't get offered the option.So you pay for delivery, a higher price for the food, AND have to tip the driver just to get a smaller selection.That's bothersome.I did discover you can order delivery directly from their website where the cost is significantly lower.I enjoy the subs they sell as well, but the tomatoes are really cold for some bizarre reason.Like very noticeably chilled.I don't know if they freeze them or what, but it throws me off and blows my high.
Owner response
Love the love! We’d love to pass on the positive words to the franchise owner.Please share your experience with our team here: http://bit.ly/JJsFeedback
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