Fast food restaurant
On this beautiful Sunday evening I went to meet my kids and end our day on a positive note.I downloaded the app to start getting my points accumulated for future purchases.Well as luck would have it, the young lady at the register needed some help because I not only had points to be scanned but also being a FreddHead new to the app, she called some guy who had to get pulled from kitchen and had zero customer service skills.I was charged full price for my food and my daughter asked during this purchase for a concrete that he demanded me to purchase after the first transaction that I never got my rewarded burger or concrete.Just horrible management skills.And I had about 4 families waiting behind me.My kids told me about not coming here as we're from the area, so lesson learned! Food was great, the desserts are awesome also.But you know the feeling when you've been wronged and decide to stay to eat? Well I'll pray for that young man but I'm not sure I'll return.
Owner response
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I’ve attended this Freddy’s location many times, and quite frankly it is the best that I’ve been to.The staff is always very polite, and orders are always out quickly. I want to especially shout out to the drive through person, Noah, who is always courteous and has never gotten my order wrong.Great service!
Owner response
Thank you so much for taking the time to leave us your feedback.We hope to serve you again soon!
We have tried this location a few times. Both times we dined in and the food is exceptional. They honestly have the best fries and onion rings. I love the double burger with bacon add lettuce and tomato. The service is always on point. This is definitely becoming one of my favorite places. We haven’t tried the custard yet as we are always too full after we eat there to get it but will come back to try it soon. I wish there was one closer to where I Live but I’ll drive the 20 mins because it is that good. 10/10 for food and service and cleanliness. If you’re in this area definitely a must try. Make sure to get a large fry because the medium is just not enough to satisfy you.
Owner response
Hi, thank you so much for taking the time to leave us your feedback.We hope to serve you again soon!
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