Fast food restaurant, American restaurant, Hot dog restaurant, Hot dog stand, Restaurant
Large Fries portion is now cut in half!!! Wow, look at the picture; $40 buys you a bag that's 3/4 EMPTY, as compared with 6 months ago, where they would fill your bag. Worse yet, when I asked them, "Is this a large portion?".The worker actually looked at it twice and said, "Yup, that's a large!" He should have said.NO LARGE FRIES FOR YOU! In the time he spent looking into the bag to try to see the exact fries level, he could have given me a scoop more and made me happy. Message to FIVE GUYS: NO LARGE FRIES; NO MORE VISIT!
Great tasting burger.Exceptional fries.Double burger tends to fall apart easily though. Would rather the cheese spaced out on each patty than have both slices in the middle.But they do that so they can wrap it and bake it to finish without the cheese sticking to the outside of the foil before the other ingredients are applied.(I assume), but it makes the burger fall apart.So please try and figure that out differently.There's 5 of you, come up with something. Feels a bit expensive.Though delicious and the ingredients feel quality (for what is basically categorized as a step up from fast food...good food, quickly).I also like that mushrooms are included as an option without an upcharge, and there's free peanuts to eat while you wait.Then they give you an irresponsibly large amount of fries for a small price without skimping on the salt.All that costs money. I get it.But 12 bucks on a double when I get a 3 by 3 from In N Out for $5.45 feels like self sabotage. Though...I do keep going back.
I had a very disappointing experience with this store.I came in and ordered 3 burgers.I ordered 2 through the app and 1 in person.All were extremely soggy and disgusting.I came back in to just refund one .The store told me there was nothing they could do since it was a day later and that I should’ve called.Or drive all the way back to have it remade.But that’s not what I wanted.I wanted a refund.I asked if there was anything I could do and they told me there was nothing to do even though I came in with the ticket and I had a receipt through the app.I can’t even call customer service because they don’t have one.I’ll never come back to this store.
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