Mexican restaurant, Caterer, Chicken restaurant, Fast food restaurant
It sounds frustrating to be overcharged for a single burrito, especially without it being part of a combo.It's essential for businesses to ensure accurate pricing to maintain customer trust.I feel taken advantage of and when I called and spoke with General Manager he was of no help! Would not recommend coming here
Owner response
Thank you for taking the time to give us a review.We sincerely apologize about the issues you experienced, and we hope to make this right.Please reach out to https://www.elpolloloco.com/contact-us/ so we can rectify this issue.
EXCELLENT AMAZING food. Why did I not find you sooner.Their chicken is melt in your mouth deliciousness. Their side dishes are hot, the corn yummy. I tried rice, mashed potatoes and gravy, corn, broccoli, Mac and cheese, it was all DELICIOUS...
Owner response
We're so happy to hear you had a good experience at El Pollo Loco, Mary.We look forward to serving you again soon!
Never giving this place my business again.Placed a pick up order.Food was cold and my tostada bowl had a strong taste of some type of cleaner or soap.Had to throw the whole thing out.Anyone reading this should choose another place to eat today.This place is unworthy.
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