Italian restaurant, Caterer, Family restaurant, Takeout restaurant, Pasta shop, Pizza restaurant, Restaurant
Celebrating my kiddos 2 year adoption day and had THE BEST SERVICE EVER! Myianna greeted us as we entered and perfectly took our order, asking if we wanted a drink and had the food to our table before we could even get our jackets off.Food was excellent and breadsticks were amazing!! We enjoyed our quiet time eating our meal. Sad this place was empty on a Saturday at 4:15pm!!! Prices great and download the app for coupons and deals!! Myianna needs a raise!! Such a wonderful personality!!
Owner response
Hi Sandy, Thank you for your review and great comments.We really appreciate you taking the time to let us know about your experience.
Went through the drive-through.Ordered my food.Ordered two cheesecakes, a five piece boneless wing with ranch, and a lunch meal.There was no one in front of me, but still had to wait for my food.When the gentleman brought it out, he was telling me what was in the bag and I asked about the cheesecake.It had been forgotten.He ran back in and only brought one out.I looked at the receipt, and they only rang me up for one.Got home where I realized they did not give me ranch, there was almost no sauce on both the pasta and the wings.Disappointment is an understatement.
Owner response
Hi Deveney, We’re so sorry that you rated us only 1 star on your recent order and that your order was disappointing and not what you expect from Fazoli’s. We hope to make things right.Please email me at guest.services@fazolis.com with your mailing address and phone number so we can further address and resolve this situation for you. Sincerely, Lori Mosser Fazoli’s Guest Relations
Fazolis is the perfect quick Italian food place.Pick up/take out orders are fast but if you prefer to sit down they are happy to bring you your food as well as all the bread sticks you want! They do have real forks and knives at the table but will pack plastic in a to go order.Plenty of options for everyone including pizza!
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